AQW 17937/22-27 Written question to the Minister for Communities

To ask the Minister for Communities to provide clarification on the Child Maintenance Service’s policy of pursuing payments missed by paying parents.

Asked by Kate Nicholl MLA on 11 November 2024

  • Answered
  • Written
  • After due date
Tabled
11 November 2024
Answer due by
26 November 2024
Answered
2 December 202421 days after tabling
Department
Department for Communities
Priority question
No

Answer

Where a parent with care reports missed payments by the paying parent, the Child Maintenance Service can take action to move the case to the Collect and Pay Service so payments can be monitored and where necessary, the Child Maintenance Service can take enforcement action to re-establish compliance.

The Child Maintenance Service will support parents on the Direct Pay Service with periodic text message reminders to make their child maintenance payment or report missed payments.

Official sources